Chimney Repairs & Re-pointing
Your chimney sits at the most exposed point of your roof, taking the full force of the wind and rain. Over time, mortar crumbles and brickwork can become unstable. We provide full chimney maintenance, from re-pointing and lead flashing repairs to capping off unused stacks, ensuring your chimney is safe and secure.
- Free site visit and written quote
- Fully insured, third-generation family team
- No obligation, no sales pressure
Keeping Your Chimney Safe and Secure
Your chimney sits at the highest and most exposed point of your roof. It takes the full force of the wind and rain across Norfolk, year after year. Because of this, it is often the first part of the roof to show signs of wear and tear.
A damaged chimney is more than just an eyesore. It can be a serious safety hazard. Loose bricks, crumbling mortar, and unstable chimney pots can fall during storms, risking damage to the roof below or injury to people on the ground. At Prestige Roof, we provide comprehensive chimney maintenance to keep your home safe, warm, and dry.
Chimney Re-pointing
Over time, the mortar between your bricks will naturally weather and crumble away. This process leaves gaps that allow water to seep into the stack. In winter, this water freezes and expands, cracking the brickwork and making the chimney unstable.
Re-pointing is the process of raking out the old, decayed mortar and replacing it with a fresh, strong mix. It instantly restores the structural integrity of the stack and refreshes the look of your home. As third-generation roofers, we take pride in our brickwork. We ensure the new mortar matches the style of your existing property for a neat, professional finish.
Lead Work and Flashings
The "flashing" is the skirt of lead that sits around the base of the chimney where it meets the roof tiles. It is there to stop water running down the chimney and into your loft.
Lead work is a traditional skill that requires real craftsmanship. If the lead is split or has slipped, you will almost certainly get damp patches on your ceilings. We are experts in dressing and welding lead. We can repair damaged flashings or install brand new lead aprons, back gutters, and soakers to ensure a completely watertight seal.
Capping and Venting
Many homes across the region have chimneys that are no longer in use. If you have blocked up your fireplaces, it is vital that the chimney top is capped off correctly.
Leaving an unused chimney open allows rain and birds to get inside. However, sealing it completely can cause damp and condensation issues in the flue. We install proper chimney cowls and vented caps. These clever devices stop rain and nesting birds from entering but still allow air to circulate freely, keeping the chimney healthy.
Chimney Removal
Sometimes, a chimney is beyond repair or simply no longer needed. If you want to remove a stack to free up space or reduce maintenance, we can handle the entire process. We carefully dismantle the stack brick by brick, seal the roof over with matching tiles or slates, and leave your roof looking as if the chimney was never there.
Spotting the Signs
You rarely look up at your own chimney, so problems often go unnoticed until it is too late. We recommend keeping an eye out for:
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Damp patches on the chimney breast in bedrooms or the loft.
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Bits of mortar or brick appearing on surrounding surfaces.
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A chimney pot that looks like it is leaning.
If you are worried about the stability of your chimney, do not take the risk. Give the team in the pink vans a call. We will come out, assess the condition of the stack, and give you an honest recommendation on the best way to fix it.
Why choose Prestige Roof for chimney repairs & re-pointing?
Prestige Roof carries out chimney repairs & re-pointing across Heacham, working from our base in Dersingham right across Norfolk, Suffolk, Essex and the East of England. We use experienced teams, quality materials and a focus on tidy, reliable workmanship.
Free surveys
Arrange a no obligation inspection and quote.
Fully insured
Work covered by insurance and clear paperwork.
Local team
Based in Dersingham, covering Heacham and Norfolk.
Free, no obligation quote
Get your free quote in Heacham
Tell us what is going on and Molly or Julie will call you back to arrange a convenient visit. It only takes about a minute, and there is never any pressure.
- Free site visit and written quote
- Fully insured, third-generation family team
- No obligation, no sales pressure
Real customers
What our customers say
We take pride in every project and it shows in the feedback we receive. Here are some of our latest reviews from Google.
Jack High
Prestige Roofing did an outstanding job with the spray foam removal. The team was professional, punctual, and kept me informed throughout the entire process. They worked efficiently, left everything clean and tidy, and the quality of their work was excellent. It’s clear they take pride in what they do and genuinely care about their customers. I wouldn’t hesitate to recommend Prestige Roofing to anyone needing spray foam removal. Excellent service from start to finish!
6 days ago
Gary Jay
Fast and efficient service, this must have been a one off? from quote to completion, including scaffolding 3 days. Inspection and quote on Wednesday, scaffold arrived Thursday and job started and finished on Friday. This was for new roof membrane, new battens cleaned and replaced tiles, as well as a complete new flat roof rubber covering and lagged loft as well for good measure. Left early Friday evening and apart from the skip of rubbish I would not have know they had been, all clean and tidy as promised. A big thank you to James and his crew for an excellent job.
1 week ago
Richard Mallard
I recently suffered from a leak in my bedroom and was really worried about the condition of my roof. I contacted Prestige Roof Ltd to carry out a full roof MOT on my property, and I’m so glad I did. From the moment I got in touch with them, the whole experience was professional and reassuring. The team came out promptly and carried out a very thorough inspection of the roof. They took the time to clearly explain what they were looking at and showed me the areas that had deteriorated. They also explained what a damaged or failing roof looks like, which really helped me understand the problem rather than just being told I needed repairs. After the inspection, they provided me with a fully detailed report along with a clear quotation, which was very helpful and transparent. The office staff were absolutely lovely to deal with—friendly, helpful, and quick to respond to any questions I had. The workers who attended the property were fantastic as well. They were polite, respectful, and worked very professionally throughout the visit. Luke, the owner of Prestige Roof Ltd, clearly knows his trade. He took the time to talk everything through with me and made sure I understood what needed to be done. He was very kind, honest, and genuinely made me feel like he cared about helping me solve the problem rather than just doing a job. Overall, I had a brilliant experience with Prestige Roof Ltd. The service was professional, honest, and very thorough from start to finish. I would highly recommend them to anyone who needs roofing advice, an inspection, or repairs. It’s not easy finding trustworthy tradespeople these days, but this company really stands out.
3 weeks ago
Patricia Hall
Enquiries dealt with quickly, efficiently and business like. Recommended.
1 month ago
Alison Henry
Prestige Roof offered to come and repair a couple of slipped tiles on my mother's roof for free, whenever they were in the area. The two young chaps who came the next day were on time, very polite, knowledgeable and offered some very helpful advice.
1 month ago
Trevor Scott
We were very pleased with the work carried out by Prestige Roof Limited on our property In March 2026. They removed the old spray foam roof insulation, repairing timbers that had been damaged by it, retiling where needed and replacing the roof membrane and ridge tiles. They carried out this work in the time frame that they said they would. The crew was courteous and kept us informed of progress with numerous photos of the roof work, they also cleared up after themselves. We thoroughly recommend Prestige and would use them again ourselves. Trevor and Linda Scott, Holme-next-the-sea. Norfolk.
1 month ago
More of what we do in Heacham
We look after a lot more than chimney repairs & re-pointing across Heacham. Here are the other services our team covers in the area.
New Roof Installations in Heacham
Complete roof replacements using high-quality slate or tile. We design and install durable, weather-resistant...
Roof Repairs in Heacham
Rapid response repairs for leaks, slipped tiles, and storm damage. We diagnose issues quickly to prevent water...
Spray Foam Removal in Heacham
Professional removal of mortgage-blocking spray foam insulation. We safely extract the foam and restore proper...
Other areas we cover for chimney repairs & re-pointing
Choose your nearest area to see a more localised page and example projects for chimney repairs & re-pointing near you.
Cambridgeshire
Norfolk
Ready when you are
Ready to book your free survey?
Whether you need a new roof or insulation removal, the Prestige Roof team can visit, assess the property and provide a clear, no obligation quote.
- Free, no obligation surveys
- Honest advice on the best options for your home
- Written quotes with no hidden extras