Prestige Group
Prestige Group
PRESTIGE ROOF

What Our Customers Say About Us

We love our pink vans, but we love happy customers even more. We have worked hard to build a reputation across the East of England for reliability and top-class workmanship. But do not just take our word for it, read through the feedback from homeowners we have helped in Dersingham and beyond.

Building a Reputation Across the East of England

We love our bright pink vans and our cartoon graphics, but we know that flashy branding means nothing if the work is not up to scratch. In fact, when you drive a van as noticeable as ours, you have to be good at what you do!

At Prestige Group, our reputation is everything to us. As a third-generation family business, we are not just working for today. We are upholding standards that have been passed down through our family for decades. We rely on word of mouth and recommendations from happy customers in Dersingham, King's Lynn, and across Norfolk, Suffolk, Essex and the wider East of England.

 

Why Customer Feedback Matters

We take every review personally. Whether we have just finished a complete re-roof on a heritage property , hearing that you are happy with the result is the best part of the job.

We pride ourselves on the things that matter to homeowners:

  • Reliability: We turn up when we say we will.

  • Tidiness: We treat your home with respect and clear up after ourselves.

  • Quality: We deliver high-quality craftsmanship that lasts.

  • Friendliness: We are a polite, approachable team (and Bella is always happy to say hello).

 

Read Our Latest Reviews

We believe in total transparency. That is why we are proud to share the feedback we have received from real local customers. Read through our testimonials below to see why so many people across the East of England trust the team in the pink vans with their homes.

 

4.9

Based on 18 reviews

94%

5-star
reviews

Verified reviews

J

Julie Clark

· 2 months ago

Presteig roofing is very good. They know what there doing and are quick with there work

D

David Stewart

· 3 months ago

Had a broken ridge tile, swift response, carried out at high standard with friendly workers. Highly recommend

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Paul Harmer

· 3 months ago

What initially appeared to be a small leak showed itself to be the 'tip of an iceberg' - the whole roof needed replacing! This was completed in a super-quick time by the guys from Prestige Roof. They did a really wonderful job with little intrusion into our lives, they cleared all the old tiles and debris away and left us with a terrific looking roof. Thanks guys

H

Harry Fisher

· 3 months ago

My grand parents had spray foam installed and have been scammed in the past , I looked for serval companies and prestige roof was one of them , Luke came out and met me on site from start to finish it was a amazing experience. The spray foam was directly onto the tiles so we needed the roof to be replaced , Luke walked us through everything , went above and beyond with everything and we can’t recommend enough . A big team of guys turned up and they worked so hard , we paid a deposit and the rest one building control signed off the work as that’s what made us comfortable which Luke was fine with . Overall a 5 star experience and I can’t recommend them enough . Thank you to all of The prestige team

B

Billy

· 3 months ago

We are very old fashioned we only like local companies , we came into prestige office and met Julie and Molly . They booked us in for a moss removal and gutter clean , Liam and Calum came out they took one day to clean the full roof and came back for the second morning to clean the gutters and facies . They have done a great job and I highly recommend.

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Rebecca Russell

· 3 months ago

Quick response to a leak in our roof. High quality work at a reasonable price. Would recommend this company and will use again in the future.

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U S

· 3 months ago

I originally gave 1 STAR and shared deep disappointment and have now returned to rewrite my review. While the journey began with difficulty due to misunderstanding and poor communication. Luke from Prestige took fast, proactive action to resolve the issues. Once in a while, challenges can arise in any business transaction, but what stands out is how they are managed and resolved. Good customer service is hard to get nowadays, esp in the building/contracting trade, but Luke brought the train back on the rails without delay and I'm happy to say that I will be getting my roof fixed by his team and that we've both given one another a second chance. It's clear to me that the team over at Prestige know how to put their customers first. Once the job is done, i'll be happy to share the end result too.

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Go Above Marketing

· 3 months ago

I’ve had the chance to see Prestige Roof Ltd up close and their operation is seriously impressive. The speed of turnaround on jobs is next level, the team are friendly and professional, and their branding and communication are on point from start to finish. What really stands out is the customer satisfaction; clear updates, clean finishes, and a business that genuinely takes pride in the work they deliver. You can tell why they’re so busy and why people keep recommending them. If you’re looking for a roofing company that actually delivers what they promise, Prestige Roof Ltd are doing it properly.

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Sev Edwards

· 2 months ago

The company is very good I recommend it. Worker's are very polite and friendly. They are professional and get the job done with a free quote

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steve

· 5 days ago

⭐⭐⭐⭐⭐ I recently had Prestige Roofs carry out a chimney repointing on my house and I couldn’t be happier with the service. The lads were very friendly, professional and polite from start to finish. They explained what needed doing, got the job done efficiently, and left everything tidy afterwards. The workmanship looks excellent and the chimney is now solid and secure again. It’s great to find a team that takes pride in their work and treats customers with respect. I’d definitely recommend Prestige Roofs to anyone needing roofing work done. Brilliant job!

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Graham Jhonson

· 2 months ago

I had a leaking roof and I got prestige roofltd to give it a quote for free. I said yes and they cam round and did the job and now I have no leaks. Very satisfied with the job.

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Peter Barfield

· 2 months ago

Prestige roof removed our open cell spray foam , quick and easy process with certification safe to say our house has now sold , thanks james and the team for your hard work .

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Susi Crane

· 1 month ago

I could not have had a better experience or service. Having struggled to find a roofer nearby who would either reply or promise then disappear, this was the exact opposite. I contacted Prestige on Sunday and heard back that day. Monday I had a quote. Tuesday I asked for them to go ahead and Wednesday it was complete. Thursday I received a very modest invoice complete with photos and a description of the works. I wish all businesses that I deal with could be as professional. I’d give them 6 stars if I could! Thank you.

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Sammi Wicks

· 1 month ago

What a wonderful company, extremely efficient and kept my mother informed all the way through, as she had to have her whole roof replaced. The work was carried out quickly with 12 men on site to get the job done. They were very thorough, taking pictures as they worked, to show her everything. The men were very polite and they cleaned up very well after the job was done. Thank you Luke for all your help. Thoroughly recommend this company!

B

Barry Oake

· 1 month ago

A request for a roof MOT led to the need for renewal of everything under the tiles. Very prompt arrangements went forward and within a week the team was on site. Very efficient and friendly bunch, leaving no mess behind and on time. Helpful in the office also a bonus. A good experience.

A

Aimee Moliterno

· 1 month ago

I initially received a flyer threw the door and then around a week later I saw two off there vans doing roofing works on the property on my street , I contacted them for a moss removal they gave me a fixed price which was fair . The office got in contact with a date . Today they finished and safe to say they don’t just walk the walk they talk the talk . Thanks to the team in the office and also the team on the roofs .

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Gavin Flynn

· 2 weeks ago

My father-in-law was very impressed with the speed, cleanliness and efficiency of the replacement of the roofing felt at his property. He was kept fully informed at every stage of the process. A minor adjustment was required after a particularly hard deluge of rain, but this has resolved the problem.

M

Mary King

· 6 days ago

I recently suffered from a leak in my bedroom and was really worried about the condition of my roof. I contacted Prestige Roof Ltd to carry out a full roof MOT on my property, and I’m so glad I did. From the moment I got in touch with them, the whole experience was professional and reassuring. The team came out promptly and carried out a very thorough inspection of the roof. They took the time to clearly explain what they were looking at and showed me the areas that had deteriorated. They also explained what a damaged or failing roof looks like, which really helped me understand the problem rather than just being told I needed repairs. After the inspection, they provided me with a fully detailed report along with a clear quotation, which was very helpful and transparent. The office staff were absolutely lovely to deal with—friendly, helpful, and quick to respond to any questions I had. The workers who attended the property were fantastic as well. They were polite, respectful, and worked very professionally throughout the visit. Luke, the owner of Prestige Roof Ltd, clearly knows his trade. He took the time to talk everything through with me and made sure I understood what needed to be done. He was very kind, honest, and genuinely made me feel like he cared about helping me solve the problem rather than just doing a job. Overall, I had a brilliant experience with Prestige Roof Ltd. The service was professional, honest, and very thorough from start to finish. I would highly recommend them to anyone who needs roofing advice, an inspection, or repairs. It’s not easy finding trustworthy tradespeople these days, but this company really stands out.

 

Have We Worked for You?

If you have recently had a roof repaired by Prestige Roof, we would love to hear from you.

Your feedback helps us continue to improve our service, and it helps other homeowners across the region find a tradesman they can trust. Please take a moment to leave us a review. It really does make a difference to our team.

Ready to book your free survey?

Whether you need a new roof or insulation removal, the Prestige Roof team can visit, assess the property and provide a clear, no obligation quote.

  • Free, no obligation surveys
  • Honest advice on the best options for your home
  • Written quotes with no hidden extras