Roofers in Thetford

Bryann Ward

50+years moss accumulation on the roof was causing us concern. Difficult to find local firm that did not use pressure washing to clean so when a R.Mail leaflet drop came through the door, decided to contact Prestige. Their response was quick and a quote was soon provided to clear the moss by hand which we accepted. an early date was agreed. Unfortunately this uncovered more serious damage to the underlying structure (as shown by photos) and a revised quote provided to completely re-tile. We agreed a new price and within a week the work started. The team of 4 worked hard completing the re-roof in 2 days, keeping us informed of progress, and leaving the area in a clean and tidy state. As well as a guarantee we were given a report on what was done, supported by photos. Overall a very professional approach.

1 month ago

Georgia Bradley

I recently had work carried out by Prestige Roof, and I cannot recommend them highly enough. As a young homeowner, I was understandably cautious about who I chose, but from the very first interaction, the team put me completely at ease. Luke, the director, took the time to come out personally and explain everything to me in a clear and thorough manner. He was extremely professional, patient, and well-mannered throughout, ensuring I fully understood the process and even encouraging me to take time to review the quotation with my family before making any decisions. This level of honesty and transparency was very reassuring. The work itself was completed to an exceptional standard. The team on site were punctual, respectful, and genuinely lovely to deal with. It was clear they took pride in their work, and the finished result truly reflects that. The completed project has transformed the appearance of my property, and I am extremely pleased with the outcome. The aftercare provided was equally impressive. Any questions I had were handled promptly and professionally, and the office staff were always friendly, helpful, and efficient in their communication. Overall, my experience with Prestige Roof has been outstanding from start to finish. Their professionalism, quality of workmanship, and excellent customer service make them a company I would confidently recommend to anyone.

2 months ago

Peter Lowe

We discovered a small leak in the kitchen ceiling of our home in Snettisham. Prestige Roof came out and fixed the problem quickly. A small job but one they were happy to do. Great service from a local company.

2 months ago

Harvey Cross

I’ve have used Prestige multiple times on different projects / properties. I can’t say I’ve ever had a problem with anything they have done for me, they have always been professional from the roof survey through till they cleared site.

2 months ago

Amy Bright

We received a flyer through our door at the start of the month and decided to get in touch. Although it was only a small job, it’s definitely worth leaving a review ! Prestige responded quickly, came out the next day, and provided a quote on the same day . Work started the following week and lasted three days. They carried out a full roof clean, as well as cleaning the fascia and gutters. As an added bonus, they also jet-washed our driveway at no extra cost, which was a really nice touch. A big thank you to the team at Prestige, and especially to Luke for the excellent service. Highly recommended.

2 months ago

John Collins

I called prestige roof after receiving one of there flyers threw my door , I wanted a price for a roof replacement . They gave me that , the office stuff was easy do deal with and they worked at a good speed and so did the Prestige team what done my roof . Finding a good roofing firm who do what they say they are going to do is hard to come by but Prestige definitely meet there expectations. Thanks to the prestige team and I hope you like your cakes what Marry baked aswell 10 star job

2 months ago